Where is MY SITE??? Not able to view it? Then Read on...
Have you ever had to complain to your hosting company that your updates are not working even after their constant reassurance that it is implemented and working? Or have you ever typed in your website address in the address bar of your web browser and sat glued to your chair wondering what happened to it seeing the message “Oops! This link appears to be broken”? “Shocked”, “Dismayed”, “Embarrassed”, “Horrified”- which term will perfectly suit the emotion at that particular moment?
While viewing websites, people no matter owners or visitors, may come across some common problems. If you are just a visitor, you need not have to mind it, but if you are the owner, you don’t need a bigger thing to worry about. The difficulty is knowing what is the cause of these problems – your computer, browser, the internet connection or the website server.
Here are some tips to help you understand the problem and where possible, fix the problem yourself.
Try clearing the Browser Cache:
Many a time the up-to-date changes made in your website may not be viewed, even if you refresh the page over and over again. This happens due to Browser cache.
When you visit a web page, the browser stores a copy of the page to speed up page loading in future. When you return to a page you have visited previously, most files and images are loaded from this 'cache' and hence sometimes when a page changes, you won't be able to see the most up-to-date version unless you clear your cache.
Different browsers have different steps to clear its cache. If you don't know which browser you are using, go to the Help menu to get information about your browser. First confirm the browser you are using and follow the steps accordingly.
To know the how to clear browser cache, Read on
Missing Websites/ Broken Links
It is very frustrating when particularly on a busy day, you can't get to your website or pick up your email. Often this is not a problem that you can solve. If you can't see your website, the problem could be any of the following:
If you can see some websites but not others, you may have a Domain Name Server (DNS) problem. Restarting your computer may solve this error. Many websites are hosted on the same server, so if you can get to one site hosted by a server and not other on the same server, it may be a DNS problem.
You can clear this by clearing your DNS cache:, Read on
to let us help you.
Moving your Website to a New Hosting Server
Better still, if you believe its high time you moved on to a new web developer, read on…
Many of our clients approach us because they are unhappy with the service they received from their previous website developers. Their major complaints often include the very long delays in getting their sites updated, inefficient customer service, high server down time, lack of proper guidance and support from the web developer’s side, and heavy expenditure. If any of these complaints is in your mind too, then you should be considering taking your business elsewhere, but we insist, only after giving your present developer a final chance.
Try to solve the existing disputes
It is always best to have a frank discussion about your concerns and requirements with your web developer to resolve minor issues caused by simple misunderstandings or miscommunication.
But if disputes seem never ending, check the original project documentation and agreements made via letter or email. It's important to make sure that every aspect of a website project is recorded in detail before agreeing to a quote and is followed all through the process.
If you feel the contract hasn't been honoured or you decide to leave for any other reason, try to negotiate an amicable settlement keeping in mind that it will be a lot helpful if you retain the co-operation of your existing web developer. However this may not be always possible and sometimes you will be forced to take action.
Follow these easy steps to make moving your website to a new hosting server as effortless as possible. Read On
Contact us if you've got any questions or would like advice regarding the transferring of your website.